Debit/ATM Cards

In our ongoing efforts to protect your debit card from potential fraudulent activity, certain restrictions have been placed on debit card transactions. These restrictions may cause your non-PIN debit card to be declined at certain merchant types in some states.

Should your debit card be declined, when performing a signature credit-type transaction, please retry the transaction using the Debit/PIN option.

If you need further assistance, please call us at 1-888-533-7537 ext 6550.

After business hours, please call 1-888-526-0404.


Keesler Federal’s MasterCard® Platinum Debit Card offers benefits that many other debit cards don’t ….It features value-added perks such as extended warranty, price protection and more. The debit card is the easy way to make purchases in person, by phone or online.

Learn more about

Please click here to obtain your MasterCard SecureCode.

  • No monthly fee for your Debit Card
  • Can be used worldwide anywhere MasterCard is accepted
  • Doubles as an ATM card with worldwide ATM access
  • Free cash withdrawals at Allpoint, CUHere, and MoneyPass ATM’s
  • Easy to make purchases by phone or online
  • Get cash back whenever you use your Debit Card in a point-of-sale transaction.
  • Be sure to observe basic ATM safety tips when you use your Debit Card as an ATM card.

Do you need to activate your Debit card?

  • Card Activation - (800) 411-6390
  • Outside the US and Canada - (206) 352-3477 - Collect
  • Card Activation Website - www.activatemycards.com

    Lost or Stolen Debit Cards
    To Report a Lost or Stolen Debit Card During Business Hours
    Monday - Friday, 7:30am - 5:00pm CST
    Saturday, 9:00am - 1:00pm CST
    1-888-533-7537 ext. 6550

    Lost or Stolen Card After Business Hours
    1-800-682-6075 (24/7 Service)
    International Collect - 206-352-3482

    Lost or Stolen Debit Card Website 
    www.reportmycards.com


    Transaction Assistance
    Monday - Friday, 7:30am - 5:00pm CST
    Saturday, 9:00am - 1:00pm CST
    1-888-533-7537 ext. 6550

    Transaction Assistance After Hours
    1-888-526-0404 (24/7 Service)
    International Collect - 206-352-4954

    Forgot Your Pin or need a New PIN?

    Just call our 24/7 toll free automated PIN selection system at (877) 746-6746. You do not need to know your old PIN.
    Or contact the Keesler Federal Credit Union Card Services Department at (888)-KEESLER(888-533-7537) ext 6550.

    Get added security with transaction alerts by text for your debit card.

    Help fight fraud with SMS Text Guardian ! Be notified quickly by text message when certain transactions are authorized, such as international transactions, transactions over $100 and more. It's free to enroll .

    Enrollment Instructions:
    1. Click here to enroll in the SMS Guardian System
    2. Enter a valid card number followed by the enrollment authentication criteria for the card
    3. Agree to the Terms & Conditions
    4. Setup a "Do Not Disturb" window in the Preferences/View Preferences tab
    5. To enroll a device, go to the Device/Create Device tab (Note: up to two devices can be added per card)
    6. Enter the 10 digit mobile device number and click "Submit"
    7. Send the required message provided on the screen to 27576
    8. The message you receive will include instructions on how to reply if the transaction was unauthorized
    Once enrolled, text messages will be sent to each registered device for:
    • International transactions
    • Authorizations greater than $100
    • 6 or more transactions in 24 hours
    • Card not present transactions
    • Out of state transactions
    • Declined authorizations
    For assistance with transaction text alerts, please contact Keesler Federal Credit Union's Loss Prevention Department at 1-888-533-7537 ext. 6200.

    Remember, never give out your card number or personal pin number to anyone on the phone, through email or by text message.

    Automated Teller Machines (ATMs)

    In addition to the free ATMs located at our branches, at select retail locations and at select Murphy Gas stations, free ATMs for our members using their Keesler Federal Debit card can be found nationwide and in the United Kingdom. Visit our ATM Network Locator here.

    Free ATMs for members using Keesler Debit cards:

    • Allpoint*
    • CU24 (CUHere)*
    • MoneyPass*

    Members can also use their ATM or Debit cards at ATMs participating in the following networks. Please note that members will incur a surcharge fee and a Keesler Federal $1.50 ATM Network Fee. 

    • Armed Forces Financial Network
    • Cirrus
    • PLUS
    • Pulse
    • Accel

    *Members using an ATM card can use the CUHere and MoneyPass ATMs surcharge free, however a Keesler Federal $1.50 ATM Network Fee will be added. Members using an ATM card at an Allpoint ATM will incur a surcharge fee and a Keesler Federal $1.50 ATM Network Fee.

    Tip: Ask for “cash back” when using your Debit or ATM card at point of sale terminals at many merchants.

    Daily ATM Withdrawal Limits:

    • $500 in the US
    • $600 in the UK
    Visit this interactive guide  that coaches you on managing your checking account.