« Back to support home

How do I prepare?

The first time you login you will be required to change your password. You will be given password requirements at login. Your password will need to fit the following criteria:

• 8 alphanumeric characters
• At least one uppercase letter
• At least one lowercase letter
• At least one number
• At least one special character

Update your mobile phone number and email address on all your Keesler Federal accounts to help make your initial login to the new online banking seamless. Please note that updating your profile information can only be done when logged into the desktop or mobile browser version and not on the mobile app.

Take a look at your accounts and who has access to them. Make any access changes now so your online banking experience is what you expect.

Know what transfers, bill payments, and eAlerts you currently have set up so you can ensure they all transfer correctly or re-setup the ones that need to be reconnected.

Tell us about yourself