Support

Skip a Pay: Set up Skip a Pay with Existing Mobile Device Scheduled Transfers

Admin — Tue, 13 Oct 2026 20:05:11 GMT

Instructions: 1. Navigate to the Transfers menu item.

2. Tap on the Scheduled Transfers to view list

3. Select the transfer/payment you would like to skip

4. Next to the Next Transfer date, click “Skip Next Transfer”

5. Then click Skip Transfer button

5. Click Done to review update scheduled transfer detail

Skip a Pay: Set up Skip a Pay with ACH Transfer

Admin — Tue, 13 Oct 2026 19:36:02 GMT

Scenario: I have set up an external recurring automatic ACH transfer to pay my Keesler Federal loan from a non-Keesler Federal financial institution or other payer (payroll or Social Security direct deposit, etc.).

If your loan payment is made via Payroll Deduction, Direct Deposit, or Electronic Funds Transfer (EFT)/Automated Clearing House Records (ACH) and applied directly to your loan, you will need to contact your payroll department or financial institution to “suspend” the deduction from your payroll or account for the month you wish to skip a payment.

Skip a Pay: Set up Skip a Pay with Recurring Payments through another Bank

Admin — Tue, 13 Oct 2026 19:32:36 GMT

Scenario: I have set up a recurring loan payment from another financial institution through the Keesler Federal Payment Portal.

Log in to the Payment Portal
Click on Manage AutoPay

Edit the Start Date field to the date of next desired payment and click Update. Alternatively, you can click on Cancel Scheduled Payment to cancel the scheduled payment altogether.

You will get an email to the Payment Portal registered email confirming the changes.

Skip a Pay: Set up Skip a Pay with Existing Automatic Transfers

Admin — Tue, 13 Oct 2026 19:29:56 GMT

Scenario: I have set up an automatic transfer within the Keesler Federal online and mobile banking system to pay my loan from my checking account, savings account or a non-Keesler Federal financial institution.