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All Keesler Federal offices are closed Monday, Jan 20 in observance of Martin Luther King Jr. Day. Due to inclement weather, branches in LA, AL and South MS will be closed Tuesday, Jan 21. Jackson Metro Area branches will remain open with regular hours. View branch status updates here.

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Welcome to Member Help

We're here to assist you. Browse the helpful FAQs below, or reach out to us by phone, chat or email.

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Call 1-888-533-7537
or
1-888-KEESLER

Call 1-888-533-7537
or
1-888-KEESLER

Report a lost or stolen card or change a pin

Report a lost or stolen card or change a pin

Find a branch or ATM

Find a branch or ATM

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E.g. "order checks" or "loan application" or "reset password"

Online & Mobile Banking

How do I sign up for online banking?
How do I reset my password for online banking?
How quickly will funds deposited remotely be available for me to use?

See all Online & Mobile Banking »

Accounts & Cards

What is the minimum to open a savings account?
Can I open a checking account if I don’t have a savings account?
How are the payments for credit card accounts calculated?

See all Accounts & Cards »

Consumer Loans

How do I make an auto or vehicle loan payment?
How do I access the online loan payment portal?
Can I use a credit card to make my loan payment?

See all Consumer Loans »

Home Loans

When is my mortgage payment due?
What are the terms for a HELOC?
What is the home equity loan or line interest rate based on?

See all Home Loans »

Membership

Who can join Keesler Federal?
What is shared branching?
How can I qualify for the Member Giveback program and what can I win?

See all Membership »

Money Transfers

How do I transfer funds between Keesler Federal accounts?
How do I transfer funds to an account at another U.S. financial institution?
How do I send a P2P payment?

See all Money Transfers »

Business

What types of businesses can open an account and what documentation is required?
Does the business owner have to be a Keesler Federal member?
How can I deposit money into my business account?

See all Business »

Fraud & Security

What do I do if I receive a suspicious email that looks like it’s from Keesler Federal?
What Network Security protocols does Keesler Federal have in place?

See all Fraud & Security »

Member Contact Center

Hours (CST)

Mon-Fri: 7:00am – 7:00pm
Sat: 8:00am – 1:00pm

Call Us

1-888-533-7537 or 1-888-KEESLER

Overseas

Call us at: 00-800-8900-9000
or from Finland at: 990-800-8900-9000

Keesler Federal is the Official Credit Union of the New Orleans Saints & Pelicans

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Routing Number

265577585

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Keesler Federal Credit Union

2602 Pass Rd., Biloxi, MS 39531
PO Box 7001, Biloxi, MS 39534

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