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Your guide to Keesler Federal Everywhere

Online & Mobile Banking

How-To Videos for Online Banking

We rolled out exciting improvements to our online and mobile platforms that are designed to transform the way you bank. Keesler Federal Everywhere empowers you to do more, wherever, whenever and however you want, so you can get on with what’s truly important – enjoying life. That’s a good thing.

Having Password Problems?

If you experience any problems logging in with your current user ID and password, you may need to reset your password. Click the button below for instructions on how to reset your password.

Reset Instructions    Forgot Username    Forgot Password

Keesler Everywhere

Online banking built around you.

Keesler Federal Everywhere online and mobile banking empowers you to transform the way you bank.

Multiple account views

View all your Keesler Federal accounts in one glance.

Link to external accounts

Link to your accounts from other financial institutions.

Monitor your credit score

SavvyMoney shows you your credit score and ways to improve it.

Financial wellness tool

Exactly what you need to help you manage your finances. Coming soon!

Card management tools

Lock/unlock debit and credit cards, send travel alerts and much more.

New alerts and notifications

Stay in constant touch with your accounts with custom alerts.

Customizable dashboard

Set it up the way you want and keep your favorite features handy.

Remote check deposit

Deposit checks whenever you need to, from the comfort of your own home.

How-to videos

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Logging in for New Users

Create a new account and set up your profile.

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Viewing All Your Accounts

Designate which accounts primary and joint account holders can view. 

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Setting Up Notifications

Get alerts about activity on all your accounts sent to your mobile device. 

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Customizing Your Dashboard

Link external accounts and set up online banking to fit your needs.

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Card Management

Turn off or freeze lost or stolen cards, set travels plans and more with the flip of a switch. 

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Deposit Now

Deposit checks electronically from your mobile phone or desktop computer.

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Transferring Money

Transferring money internally or externally is easy.

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Go paperless with eStatements.

Frequently Asked Questions

What is SavvyMoney?
SavvyMoney is a FREE credit score reporting program offered by Keesler Federal Credit Union that helps you stay on top of your credit and understand what your score represents. You get your latest credit score and report, the key factors that impact the score and the most up to date offers that your credit score earns you. With this program, you always know where you stand with your credit and how Keesler Federal can help save you money by reducing interest fees.

What is a SavvyMoney Credit Report?
The SavvyMoney Credit Report provides you all the information you would find on your credit file including a list of open loans, accounts and credit inquiries. You will also be able to see details on your payment history, credit utilization and public records that show up on your account. SavvyMoney pulls your credit profile from TransUnion, one of the three major credit reporting bureaus.

How often is my credit score updated within SavvyMoney?
If you are a regular online banking user, your credit score will be updated every month and displayed on your Keesler Everywhere home page. You can click “refresh score” as frequently as every day by navigating to the detailed SavvyMoney module.

Will checking my score in SavvyMoney affect my credit and possibly lower my credit score?
No. SavvyMoney is a “soft pull”, which does not affect your credit score. Lenders use “hard pulls” when making underwriting decisions about your loan requests which can reduce your credit score.

Does SavvyMoney offer credit report monitoring as well?
Yes, SavvyMoney monitors and sends email alerts when there has been a change to your credit profile.

Does SavvyMoney work on mobile devices?
Yes, SavvyMoney can be accessed on both mobile and tablet devices. On the mobile app, it is located under the “More Widgets” menu. From there, you would launch SavvyMoney.

Does Keesler Federal use SavvyMoney to make loan underwriting decisions?
No, Keesler Federal uses its own established methods for pulling member credit reports for loan decisions. SavvyMoney is strictly an educational tool for members to monitor and understand their credit scores.

How does SavvyMoney keep my financial information secure?
SavvyMoney uses bank level encryptions and other security measures to ensure your data is safe. Your information is never sold or shared with a third party.

Can a joint account holder also use SavvyMoney?
SavvyMoney pulls the credit score based on the information of the primary account holder only. A joint account holder would have to open their own account as a primary account holder to get their own SavvyMoney module.

Login here to explore SavvyMoney.

To ensure ACHs are set up correctly, a 14 digit number that includes the 4 digit share ID followed by your 10 digit account number is needed.

How to locate your account-specific 14 digit number from a desktop computer:

Log into Online Banking, click the “Accounts” widget, then select determined account. Once account page is displayed click “Account Details”. There you will find your 14 digit “MICR ACCOUNT NUMBER”.

How to locate your account-specific 14 digit number from a mobile device:

Bypass Snapshot view and log fully into Online Banking app, then select the determined account. Once account page is displayed click “Account Details” button. There you will find your 14 digit “MICR ACCOUNT NUMBER”.

We have always been dedicated to providing technology that helps members better manage their personal finances. To continue this commitment, it’s important that we upgrade to an enhanced system that can deliver a more robust online banking experience to better fit your needs.

The new Keesler Federal Everywhere makes it easier for you to access services and take care of your needs, no matter where or when you need them. Instead of visiting a branch or calling the Member Contact Center, you can now make your own changes, such as updating contact info, reporting a lost or stolen card, setting travel notifications, stopping payments on checks and more, directly through online or mobile banking.

The services and features you’re familiar with like Bill Pay, transferring funds, account notifications, and remote check deposit are still available. However, these features are more modern, easier to use, more intuitive, and offer more value to you.

The overall look and feel of online banking is more modern. The desktop and mobile versions of online banking are more similar and you can do nearly everything from your phone that you can do from a desktop computer—because we know you’re always on the go. In addition, the technology will be updated much more regularly to stay current with the latest trends.

Based on your feedback, we have added new features. You can self-manage your credit and debit cards, easily create budgets, view your credit card rewards, check your credit score daily for free with SavvyMoney and even view all your Keesler Federal accounts simultaneously with a single login.

In addition, the accounts you are able to view may be different. The new online banking is built around you. This means that whoever logs in will see ALL accounts and loans associated with the Primary Account Holders SSN in the login.

For Example: If Jane (Wife) is Primary on Account 1234, and she is also Primary on Account 2345, she will only login once to account 1234 and she will see all of her Savings and Loans for both Accounts 1234 and 2345. Now if she has John (Husband) as a Joint on her account and John logs into 1234, he will see also see both account 1234, he will also see both account and 1234 2345.

If you login like you’re accustomed to doing, you may see more accounts or loans than have been visible to you before. No more logging into several accounts to see everything!

We recommend that you take the time to make sure you know which accounts are visible to you, and which accounts of yours may be visible to others. If you have any questions or concerns, please stop by your local branch or call our Member Contact Center at 1.888.533.7537.

The first time you login you will be required to change your password. You will be given password requirements at login. Your password will need to fit the following criteria:

• 8 alphanumeric characters
• At least one uppercase letter
• At least one lowercase letter
• At least one number
• At least one special character

Update your mobile phone number and email address on all your Keesler Federal accounts to help make your initial login to the new online banking seamless. Please note that updating your profile information can only be done when logged into the desktop or mobile browser version and not on the mobile app.

Take a look at your accounts and who has access to them. Make any access changes now so your online banking experience is what you expect.

Know what transfers, bill payments, and eAlerts you currently have set up so you can ensure they all transfer correctly or re-setup the ones that need to be reconnected.

That depends on your device:

• Android users need to delete our old app and download the new version of our mobile banking app. This app is available in the Google Playstore.
• Apple App Store users will automatically update, or they need to manually update if they have selected to not accept automatic updates.

The easiest way to tell is to check your statement in online banking under Statements or on the printed copy of your statement. The name listed first is the primary account owner. Joint account owners are listed under each share account as you view down the statement.

Many of you use Internet Explorer to browse the web, but did you know that Microsoft is phasing it out to be replaced by Microsoft Edge?

Effective immediately, Internet Explorer will no longer support Keesler Federal’s online banking site. Internet Explorer users will need to update their browser to Chrome, Edge, Safari, Firefox as soon as possible to access online banking.

Please also make sure you have disabled any pop-up blockers as those will limit your ability to use some online banking functions.

After you have logged in for the first time, and updated your password, you can navigate to “Settings” located under your name in the top right corner, select “Security” and feel free to make your changes. You can update your username and/or password as well as manage multi-factor authentication options.

You can pay almost any company or individual in the U.S. You can pay a company that sends you a bill, like the phone company, or a person or company you owe money to but don’t necessarily receive a bill from, like your lawn mowing service. Although all payments are set up within Bill Pay, the payment can be made electronically or via a paper check if your biller isn’t set up for online payments.

You can also:
• Set up automatic payments for recurring bills — like rent or cable TV.
• Make one-time payments for bills that differ each month — like the phone or utility bill.
• Pay your Keesler Federal credit card and loan accounts online quickly and easily.

Mac and Windows Conversion Guides

You will need to modify your Quicken, Quickbooks or Mint settings to ensure the smooth transition of your data.

To complete these instructions, you need your login credentials for online banking.

You should perform the following instructions exactly as described and in the order presented. If you do not, your online banking connectivity may stop functioning properly. This conversion should take 15–30 minutes.

Please choose the correct conversion instruction document from the following list. For assistance or more information, please contact us.

Follow these seven steps to reset your online banking password. For more detailed instructions, see our Password Reset PDF.

  1. Click on the login button and click on “Forgot Password?” located under the login box.
  2. Agree to the password safety guidelines and click continue.
  3. Confirm your identity. You will need your username, social security number and zip code.
  4. Select the method by which you would like to receive your temporary password.
  5. Enter your username.
  6. Enter the temporary password you just received here. This password is good for 24 hours.
  7. Create your new password.