Contact Us

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Member Contact Center

Hours (CST)

Mon-Fri: 5:00am – 7:00pm
Sat: 8:00am – 1:00pm

Call us

Stop by a branch

Make an appointment

How do I...?

To report a lost or stolen debit or credit card during business hours:

Mon -Fri: 8:00am – 5:00pm CST
Sat: 9:00am – 1:00pm CST
1-888-533-7537 ext. 6420

After business hours:

Lost/Stolen: 888-297-3416
Outside U.S. 206-389-5200
Card Activation & PIN : 800-290-7893
Outside U.S.:206-624-7998

Credit Card: 1-866-820-6980

To change a Credit Card PIN: 1-888-886-0083

Member Contact Center: 228-385-5535
Card Services: 228-385-4465
Express Loans: 228-701-9968
Human Resources: 228-385-5526
Mortgage Loans: 228-385-5531
Retail Support: 228-385-4424