Contact Us

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Member Contact Center

Hours (CST)

Mon-Fri: 5:00am – 7:00pm
Sat: 8:00am – 1:00pm

Call us
Overseas

Stop by a branch

Make an appointment

How do I...?

To report a lost or stolen debit or credit card during business hours:
Mon -Fri: 7:30am – 5:00pm CST
Sat: 9:00am – 1:00pm CST
1-888-533-7537 ext. 6420

After business hours:
Debit/ATM Card: 1-888-297-3416 within the U.S. and 206-389-5200 outside the U.S.
Credit Card:  1-800-449-7728

To change a PIN:
1-800-290-7893 within the U.S. and 1-206-624-7998 outside the U.S.

Member Contact Center: 228-385-5535
Card Services: 228-385-4465
Express Loans: 228-701-9968
Human Resources: 228-385-5526
Mortgage Loans: 228-385-5531
Retail Support: 228-385-4424